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indeed

Salesforce Business Analyst

VAM SYSTEMS
Doha, QAT
fulltime
5 days ago
Requirements GatheringBusiness Process MappingStakeholder AnalysisUMLBPMNAgile
Free

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Requirements GatheringBusiness Process MappingStakeholder Analysis
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Overview

**Job Description** **We are** currently looking **Salesforce Business Analyst** our **Qatar** operations.

Required Qualifications

  • 4 - 6+ years’ experience as Salesforce Business Analyst
  • Strong understanding of CRM-driven business processes
  • Experience in regulated or enterprise environments
  • Hands-on familiarity with Salesforce capabilities
  • Strong documentation discipline

• Salesforce Business Analyst Certification

  • Agile / Scrum certification
  • Experience with large user base (300+ users)
  • Experience working with multiple system integrations

Key Competencies

  • Structured thinking
  • Process redesign capability
  • Stakeholder management
  • Strong written documentation
  • Business-value orientation

Key Responsibilities

  • Conduct workshops with stakeholders across departments
  • Document current and future state processes
  • Identify inefficiencies and automation opportunities
  • Map regulatory and compliance requirements into system workflows

Requirements & Solution Design

  • Translate business needs into detailed functional requirements
  • Create user stories and acceptance criteria
  • Collaborate with Admin and Developer on solution feasibility
  • Ensure alignment with enterprise architectural standards

Backlog & Governance Management

  • Manage Salesforce enhancement backlog
  • Prioritize initiatives based on impact and ROI
  • Facilitate change control discussions
  • Prevent direct business-to-developer bypass

Testing & Adoption

  • Coordinate UAT cycles
  • Define test cases
  • Support training materials and user enablement
  • Drive adoption metrics and feedback loops
  • **Joining time frame:** 2 weeks (maximum 1 month)

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