Salesforce Administrator

About Mozn

About The Role

What You'Ll Do

• ****Salesforce Administration****
• Manage and maintain Salesforce configuration, including users, profiles, permission sets, roles, workflows, validation rules, page layouts, and record types
• Administer data imports, updates, cleansing, and deduplication to ensure data accuracy and reliability
• Monitor system usage, adoption, and performance; proactively identify areas for improvement

**Business Support & Optimization**

• Act as the primary point of contact for Salesforce-related questions, issues, and enhancements
• Translate business requirements into scalable Salesforce solutions
• Build and maintain reports and dashboards to support sales performance and executive reporting
• Support lead, opportunity, account, and pipeline management processes

**Governance & Best Practices**

• Ensure adherence to Salesforce best practices, security standards, and data governance policies
• Create and maintain user documentation, training materials, and process guides
• Support onboarding and ongoing training for Salesforce users

Qualifications

• Demonstrable experience in driving user adoption of a system or platform
• 1-3 years of hands-on Salesforce experience (Sales Cloud)
• Salesforce Administrator Certification is required or in progress
• Strong understanding of system processes (necessary guardrails and success criteria), data models, permissions, and access levels.
• Strong analytical, problem-solving, and communication skills
• Must be fluent in both written and spoken English and Arabic.

Preferred Qualifications

• Experience supporting Marketing, Sales and Customer Success teams
• Knowledge of Revenue Cloud
• Advanced Salesforce certifications (e.g., Advanced Administrator)
• Experience working in a scaling or fast-paced environment
• Understanding of Salesforce data model, security, and reporting

Key Skills

• Technical troubleshooting and analytical thinking.
• Deep understanding of GTM (Sales, Marketing, CS) processes.
• Data governance and quality management.
• Ability to work independently and in partnership with GTM teams.

Benefits

• You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.
• You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
• The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best.
• You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.
• We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.