Salesforce Administrator
Role Overview
Elemica is a leading provider of Digital Supply Chain Management solutions and the premier multi-enterprise collaboration network for global process manufacturing industries. Its portfolio of SaaS-based, network-powered digitization and visibility solutions automate critical information flows, enable multi-channel data strategies, and improve end-to-end supply chain performance. Elemica solutions connect many of the world’s largest manufacturers to their direct material suppliers, logistics service providers and end customers, helping them realize the promise of, and return on, their investments in supply chain digitization. Today, global leaders—including Arkema, BASF, Continental, Dow, Goodyear, Michelin, and Shell—use Elemica, driving over $1 trillion in commerce annually.
It is the responsibility of all Elemica employees to ensure the security, availability, processing integrity, confidentiality, and privacy of Elemica systems and data and the data of our customers. Using best practices in these areas, all Elemica employees will observe a ‘security first’ approach to their daily responsibilities. All employees are accountable for securing their work devices, work areas, and communications in the execution of their daily duties.
Our use of artificial intelligence in hiring
We use AI-assisted tools to support parts of our recruitment process. These tools help us manage application volume, but no hiring decision is made by AI alone. Your rights: You have the right to request human review of any AI-assisted assessment of your application. You may also request information about how AI was used in evaluating your candidacy and contest any decision that was influenced by automated processing. To exercise these rights or ask questions about our use of AI in recruitment, contact: [email protected].
Full Job Posting
Who We Are
Elemica is a leading provider of Digital Supply Chain Management solutions and the premier multi-enterprise collaboration network for global process manufacturing industries. Its portfolio of SaaS-based, network-powered digitization and visibility solutions automate critical information flows, enable multi-channel data strategies, and improve end-to-end supply chain performance. Elemica solutions connect many of the world’s largest manufacturers to their direct material suppliers, logistics service providers and end customers, helping them realize the promise of, and return on, their investments in supply chain digitization. Today, global leaders—including Arkema, BASF, Continental, Dow, Goodyear, Michelin, and Shell—use Elemica, driving over $1 trillion in commerce annually.
It is the responsibility of all Elemica employees to ensure the security, availability, processing integrity, confidentiality, and privacy of Elemica systems and data and the data of our customers. Using best practices in these areas, all Elemica employees will observe a ‘security first’ approach to their daily responsibilities. All employees are accountable for securing their work devices, work areas, and communications in the execution of their daily duties.
Our use of artificial intelligence in hiring
We use AI-assisted tools to support parts of our recruitment process. These tools help us manage application volume, but no hiring decision is made by AI alone. Your rights: You have the right to request human review of any AI-assisted assessment of your application. You may also request information about how AI was used in evaluating your candidacy and contest any decision that was influenced by automated processing. To exercise these rights or ask questions about our use of AI in recruitment, contact: [email protected].
Responsibilities
- Administer and optimize Salesforce as a mission-critical platform for Revenue Operations, Sales, Marketing, and Client Success.
- Design, configure, and maintain Salesforce functionality, including custom objects, fields, page layouts, validation rules, Flows, and security settings.
- Partner with business stakeholders to translate requirements into scalable solutions that improve productivity, data quality, and visibility across the customer lifecycle.
- Build and maintain reports, dashboards, and analytics that provide actionable insights into pipeline, forecasting, conversion rates, account health, and go-to-market performance.
- Support lead-to-opportunity, account management, forecasting, territory management, and customer lifecycle processes within Salesforce.
- Manage integrations and data flows between Salesforce and key GTM platforms including HubSpot, Salesloft, ZoomInfo, DocuSign, LinkedIn Sales Navigator, and other business systems.
- Drive data governance initiatives by ensuring data integrity, security, user access controls, and adherence to platform best practices.
- Serve as a trusted advisor and primary support resource for Salesforce users, providing training, troubleshooting, and ongoing enablement.
- Support testing, change management, and deployment activities to ensure successful delivery of enhancements and system improvements.
- Collaborate with global teams across the U.S., Europe, and India to prioritize initiatives and deliver scalable solutions that support business growth.
- Contribute to the evolution of the company's broader GTM technology ecosystem, helping improve operational efficiency, reporting accuracy, and revenue execution
- Minimum 3+ years of experience as a Salesforce Administrator inside a software company - supply chain, logistics, and/or SaaS highly preferred
- Proven ability to leverage HubSpot GTM analytics and funnel reporting to identify revenue-driving trends across pipeline generation, conversion rates, customer acquisition, and sales performance; deliver actionable insights that improve forecasting accuracy, optimize go-to-market strategy, and accelerate revenue growth
- Mandatory - Salesforce Administration (ADM 201) and Agentforce certifications required
- Strong understanding of Salesforce architecture and data models
- Excellent communication skills with the ability to effectively communicate with technical and non-technical stakeholders
- Excellent project management skills
- Proven accountability and excellent interpersonal skills; the confidence to be an honest advocate who is willing to speak up when needed
- Excellent problem-solving skills with ability to get to the root cause of internal and external problems; ability to recommend resolutions
- Must respond to client requests with empathy, compassion, strategic advisement, and rapidity
- Desire to work with a collaborative global team with teams in the USA, Germany, UK, Netherlands, and India.
About Elemica
Elemica is a private SaaS provider of digital supply chain management and execution for global process manufacturers.
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