Sales Support Supervisor | alfanar Electric

Job Purpose

Sales Support

• Oversee sales support protocols, processes, policies, and procedures; design a reward system and define its business scope.
• Align activities with marketing, manage the C4C CRM system, and develop gift distribution plans.
• Collaborate with research and customer service teams; analyze deals, competitors, and individual customer data.

Satellite Images and Surveys

• Coordinate the annual satellite imagery plan with GEO marketing supervisors and manage plan and budget approvals.
• Monitor market changes to support management decisions.
• Conduct, develop, publish, and report team surveys through C4C; analyze findings and provide recommendations.
• Cross-reference market share data with sales outcomes and satellite data.

Academic and Experience Requirements

• Bachelor's degree in Electrical Engineering or Business Management.
• 4 to 6 years of work experience.
• Sales competencies include fundamentals, calls and closings, presentations, promotions, sales tools, and salesmanship.

Role Accountability

• Recruit, recognize, and develop high performers; identify low performance and guide improvement or release, applying performance-based assessment fairly.
• Anticipate problems, take timely decisions, and deliver required results on time and to the required quality and cost.
• Translate corporate goals into annual or development plans, follow up execution, monitor results, take corrective action, and report progress.
• Monitor and control budgets and expenses for cost efficiency; develop organizational structures and maintain job descriptions.
• Develop written systems, policies, and procedures; seek automation opportunities and promote effective use of relevant IT solutions.
• Support adaptation to new techniques and business models, and ensure a safe, secure, and legally compliant work environment.

About alfanar