Sales Support Specialist
Role Overview
Sales Support Specialist contributing to ABB's Process Automation business in the Energy Industries division.
Reports to the Sales Support Manager – Technical Sales.
The role includes design authority work in an engineering discipline of low to medium complexity and assignments on small projects or parts of larger projects.
The role applies basic design thinking and design-for-excellence concepts.
Key Skills for This Role
Full Job Posting
Role overview
Sales Support Specialist contributing to ABB's Process Automation business in the Energy Industries division.
Reports to the Sales Support Manager – Technical Sales.
The role includes design authority work in an engineering discipline of low to medium complexity and assignments on small projects or parts of larger projects.
The role applies basic design thinking and design-for-excellence concepts.
Work model and location
- The work model is hybrid.
- The role is based in Bangalore, India.
Accountabilities
- Ensure bid-process compliance and deliver high-quality bid documentation on time.
- Develop customer-tailored technical solutions and support Sales with cost-effective, technically appropriate proposals.
- Conduct technical presentations and demonstrations for internal teams and customers, answering product-related queries.
- Analyze customer requirements, market insights, and competitor offerings to improve proposal quality and win rates.
- Contribute to sales growth, order volume, profitability, and customer satisfaction.
- Share best practices and support risk reviews and continuous improvement using lessons learned.
- Analyze lost proposals, identify potential causes, and recommend actions with Sales and the business unit.
Qualifications
- At least 4 years of bidding or tendering experience for turnkey automation projects, including DCS, PLC, Safety PLC, or Power Management Systems.
- Advanced cybersecurity skills for energy industries; Oil & Gas, Chemical, and Refining sector experience is preferred.
- Prior design engineering experience in control systems, safety systems, power management systems, and field instrumentation for offshore and onshore industries.
- Knowledge of industry standards, market requirements, pricing approaches, and business opportunities.
- Ability to manage complex automation bids or projects locally and internationally.
- Bachelor's degree (BE/B.Tech) in Electronics, Control, or Instrumentation.
- Effective communication and interpersonal skills, a methodical and quality-driven mindset, cooperation, and commitment to value creation and innovation.
About the division
The Energy Industries Division serves sectors including hydrocarbons, chemicals, pharmaceuticals, power generation, and water.
The division provides integrated solutions to automate, digitalize, and electrify operations and supports traditional industries in decarbonization.
It also supports the development, integration, and scaling of new and renewable energy models.
The division applies domain expertise, data, machine learning, and AI to improve efficiency and reduce risk, operating costs, capital costs, and waste across plant lifecycles.
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