Sales Support Officer
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Key skills for this role
About the Role
The role involves supporting commercial operations, managing customer accounts, financial administration, reporting, logistics coordination, and general administrative tasks.
Key Skills for This Role
Full Job Posting
Job Purpose
The Sales Support Officer is responsible for supporting commercial operations, customer account management, financial administration, reporting, logistics coordination, and general administrative activities.
The role ensures the smooth execution of sales and operational processes by maintaining accurate records, preparing reports, coordinating with internal and external stakeholders, and providing administrative support to management.
The position also contributes to process improvements, workflow automation, and maintaining data integrity across business systems
Key Responsibilities
- Prepare and process quotations, sales orders, invoices, and related commercial documentation.
- Generate customer statements, invoices, balance confirmations, credit notes, and other financial documents as required.
- Prepare periodic sales, collection, aging, forecasting, and operational reports.
- Coordinate shipment and delivery activities with logistics providers and customers.
- Support day-to-day office operations and administrative activities.
- Utilize company systems and ERP platforms to process transactions and maintain records.
- Perform any other administrative, operational, or business-related duties assigned by the direct manager or company management.
Qualifications
- and License:
- Bachelor s degree in business, Finance, or a quantitative field (e.g., Economics, Statistics, Engineering).
- Valid driver s license
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