Sales Support Executive
Role Overview
The Sales Support Specialist will act as the regional point of contact for the CRM and sales reporting for the North American sales force. Essential Functions:
Execute regional sales validation process
Serve as a regional CRM Supervisor Provide user training Provide tier 1 user support Coordinate additional support with user and IT
Provide user training
Provide tier 1 user support
Coordinate additional support with user and IT
Work with regional sales leadership to leverage information to CRM to augment sales team effectiveness
Provide training to local sales team members related to tools and services offered by COE
Sales lead process management
Routing Orders
Databases
Lead Tracking through sales cycle
Produce associated metrics
Generate local sales reports as required by Regional/Global Sales Management
Maintain Salesperson Tables in sales recruiting system
Obtain attendee lists
Identify prospects - distribute to sales teams
Monitor sales follow up
Track any related revenue
Provide support as needed to regional sales management
Maintain sales target lists
Monitor salesperson performance on target accounts
Monitor sales follow-up on Lead Listings
Provide additional support for all COE initiatives as needed
Monitor effectiveness of sales support processes - work with COE to constantly improve
Cross-train with regional documentation specialist
Key Skills for This Role
Full Job Posting
Job Summary
The Sales Support Specialist will act as the regional point of contact for the CRM and sales reporting for the North American sales force. Essential Functions:
Execute regional sales validation process
Serve as a regional CRM Supervisor Provide user training Provide tier 1 user support Coordinate additional support with user and IT
Provide user training
Provide tier 1 user support
Coordinate additional support with user and IT
Work with regional sales leadership to leverage information to CRM to augment sales team effectiveness
Provide training to local sales team members related to tools and services offered by COE
Sales lead process management
Routing Orders
Databases
Lead Tracking through sales cycle
Produce associated metrics
Generate local sales reports as required by Regional/Global Sales Management
Maintain Salesperson Tables in sales recruiting system
Obtain attendee lists
Identify prospects - distribute to sales teams
Monitor sales follow up
Track any related revenue
Provide support as needed to regional sales management
Maintain sales target lists
Monitor salesperson performance on target accounts
Monitor sales follow-up on Lead Listings
Provide additional support for all COE initiatives as needed
Monitor effectiveness of sales support processes - work with COE to constantly improve
Cross-train with regional documentation specialist
Key Skills and Requirements
- Requires BA/BS Degree
- Prefer 2+ years successful and documented sales experience
- Strong negotiation and communication skills (verbal and written)
- Computer Proficiency in Microsoft Office applications.
- Successful academic and professional track record with solid achievements, rankings, or awards
- Transportation industry, service solution sales, or international sales experience highly preferred
About BDP International
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