Sales Supervisor, Ala Moana

The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance.

Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills

Maintains client book. Regularly follows up with clients and meets monthly clienteling sales goals

Assists Boutique Manager with execution of store marketing initiatives

Assists In training efforts and KPI management for sales team

Provides superior customer service

Assisting and leading sales staff in partnership with store management

Processes customer repairs when requested

Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.

Ensures facility maintenance, presentation and organization

Exhibits proficiency in computer programs used by the Company

High School diploma or equivalent Detail oriented, task focused Professional, strong communication skills both verbal and written Excellent problem-solving skills, positive attitude, team player Ability to work varied hours/days, including nights, weekends and holidays Must be able to lift large boxes up to 25lbs repeatedly