Sales Section Supervisor - TT

Role purpose

Sales and field execution

• Deliver approved sales targets, translate the Section Head's plan into team priorities, monitor outlet and product sales, and implement agreed corrective actions.
• Assign approved routes and visit plans; verify productive calls, product availability, shelf displays, approved prices, and merchandising standards.
• Follow up orders and deliveries with Supply Chain; monitor out-of-stocks, near-expiry stock, returns, and overdue invoices with Finance.
• Escalate credit holds and exceptions; do not approve credit-limit changes.
• Conduct joint customer visits, resolve routine service issues, follow up complaints, and escalate unresolved or out-of-authority requests.
• Brief teams and outlets on approved promotions, coordinate promotional stock and materials, check implementation, and report results.
• Do not commit unapproved discounts, spending, or customer terms; recommend improvements for approval.

Team leadership and reporting

• Hold daily briefings and regular field coaching; monitor attendance, productivity, product knowledge, and safe working practices.
• Recommend development and performance actions to the Section Head in coordination with HR.
• Submit accurate sales, stock, collection, and competitor updates; highlight risks, propose actions, and track closure with the Retail Section Head.

Experience and qualifications

• Bachelor's degree in Business, Sales, Marketing, or a related field, or equivalent relevant experience.
• Typically 3–5 years in retail or FMCG sales, including experience coordinating or supervising a field team.
• Practical experience in outlet coverage, merchandising, customer service, and collections follow-up.

Skills and field requirements

• Working proficiency in English; Arabic is an advantage for local customer interaction.
• Proficiency in Excel and sales reporting or order-management systems.
• Ability to travel across the assigned territory and manage competing field priorities.