Sales Representative
Role Overview
Full-time retail Sales Consultant role with a flooring sales team.
Assist homeowners, contractors, designers, and other customers with flooring product selection and purchases.
Work directly with customers in the showroom, preparing quotes, following up on leads, and guiding sales.
Key Skills for This Role
Full Job Posting
About the role
Full-time retail Sales Consultant role with a flooring sales team.
Assist homeowners, contractors, designers, and other customers with flooring product selection and purchases.
Work directly with customers in the showroom, preparing quotes, following up on leads, and guiding sales.
Sales and customer service
- Assess customer flooring needs, preferences, and budgets; educate customers and recommend products.
- Prepare quotes, process sales, and work toward individual sales targets.
- Convert leads and follow up with prospects and existing customers by phone, email, and other channels.
- Build customer relationships, develop sales opportunities, and promote products, services, and special offers.
- Respond professionally to questions and concerns and work toward resolving customer issues.
Promotion and store operations
- Use Facebook Marketplace, Instagram, LinkedIn, and TikTok to promote products and generate customer interest.
- Maintain accurate customer information, sales records, and daily activity reports.
- Coordinate with installation teams on customer projects and report competitor and market findings to management.
- Keep the showroom presentable and assist with organizing or moving flooring products when required.
Candidate profile
- Previous sales, retail, customer service, flooring, construction, home improvement, or related experience is an asset.
- Confident, friendly, professional, and customer-focused; motivated to achieve sales goals.
- Comfortable making calls and following up with customers and leads; communicates well and listens actively.
- Organized, reliable, positive, willing to learn, and able to manage multiple customer opportunities.
- Comfortable using computers, email, and social media.
Pay and benefits
- Pay is $42,000 per year plus commission.
- Benefits listed include dental care, extended health care, vision care, paid time off, on-site parking, and an employee store discount.
- Training and product knowledge support and opportunities for professional growth are offered.
Work location
- Work is in person at the retail showroom/store.
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