Sales Representative
Role Overview
Reporting to the National Sales Manager, the Sales Representative is responsible for driving sales growth and managing customer relationships within an assigned territory. This role focuses on growing existing accounts, identifying new business opportunities, maintaining an active sales pipeline, and delivering exceptional customer service.
The ideal candidate is relationship-focused, results-driven, and highly organized, with the ability to manage multiple priorities in a fast-paced environment.
Full Job Posting
Who We Are & What We Do
The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products.
The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.
About Hillman
At Hillman, we believe our people are our greatest strength. We foster a collaborative, customer-focused culture built on accountability, innovation, and continuous improvement. Our team members are empowered to build strong relationships, solve problems, and make a meaningful impact every day. If you're looking to grow your sales career with a company that values teamwork and results, we'd love to hear from you.
Position Summary
Reporting to the National Sales Manager, the Sales Representative is responsible for driving sales growth and managing customer relationships within an assigned territory. This role focuses on growing existing accounts, identifying new business opportunities, maintaining an active sales pipeline, and delivering exceptional customer service.
The ideal candidate is relationship-focused, results-driven, and highly organized, with the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Develop and maintain strong relationships with existing customers in your territory.
- Identify and pursue new business opportunities through prospecting, networking, and cold calling.
- Follow up on company-generated sales leads and customer inquiries.
- Review customer drawings, specifications, and samples to determine the appropriate Hillman solution.
- Prepare, manage, and follow up on customer quotations, including pricing discussions when required.
- Coordinate customer orders and support timely order fulfillment.
- Resolve customer concerns related to quotations, invoicing, delivery, and service issues.
- Maintain accurate sales pipeline, forecasting, and financial reporting.
- Comply with company policies, procedures, and safety requirements.
- Perform additional duties and special projects as assigned.
Education & Experience
- Secondary school diploma or equivalent required.
- 3-5 years of sales, account management, or business development experience.
- Experience building customer relationships and driving sales growth.
Skills & Qualifications
- Strong customer service and relationship management skills.
- Excellent verbal and written communication abilities.
- Strong organizational and time-management skills.
- Proficiency with Microsoft Office, particularly Excel and Outlook.
- Analytical thinker with strong problem-solving capabilities.
- Self-motivated with a strong sense of urgency and accountability.
- Ability to prioritize effectively and manage multiple tasks.
- Collaborative team player with strong interpersonal skills.
#CA1
If you are interested in joining a fun and collaborative work environment, apply today!
We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.
The Hillman Group Canada ULC
900 Passmore Ave., Scarborough, ON M1X 0A1 ● Tel: (416) 694-3351 ● hpaulin.com ● hillmangroup.ca Linkedin.com/company/the-hillman-group/
About The Hillman Group
Wholly owned North American hardware-products and retail-merchandising provider serving retailers, professionals, industrial customers, and DIYers.
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