Sales Representative – E-commerce Marketplace / Merchant Acquisition

About This Role

ShopChat is looking for a highly motivated and professional Sales Representative to join our growing team. We are seeking candidates with strong experience in e-commerce marketplaces, merchant acquisition, and building relationships with companies, brands, and business owners.

The ideal candidate will have a proven ability to identify new business opportunities, approach potential merchants, present platform value clearly, and convert leads into long-term partners. This role is critical to expanding ShopChat’s merchant network and strengthening our position in the market.

Key Responsibilities

• Identify, approach, and onboard new merchants, sellers, and companies to the ShopChat platform
• Build and maintain strong relationships with business owners, decision-makers, and key stakeholders
• Present ShopChat’s value proposition, business model, and growth opportunities to potential partners
• Conduct market research to identify high-potential merchants and target sectors
• Negotiate commercial terms and close partnership agreements professionally
• Follow up consistently with prospects and manage the full sales cycle from lead generation to onboarding
• Work closely with internal teams to ensure smooth merchant activation and account setup
• Achieve monthly and quarterly sales targets and contribute to overall business growth
• Maintain accurate records of leads, meetings, pipeline progress, and closed deals

Requirements

• Proven experience as a Sales Representative, Business Development Executive, or similar role
• Strong background in e-commerce, marketplaces, merchant acquisition, or B2B sales
• Experience dealing with merchants, retailers, suppliers, and companies
• Excellent communication, negotiation, and relationship-building skills
• Strong understanding of sales processes, pipeline management, and closing techniques
• Target-driven, proactive, and confident in approaching new business opportunities
• Ability to work independently and as part of a team
• Professional presentation and strong commercial mindset

Preferred Qualifications

• Existing network of merchants, sellers, or business contacts
• Experience in marketplace platforms, retail technology, or digital commerce solutions
• Familiarity with CRM systems and sales reporting tools
• Arabic and English communication skills are a strong advantage

What We Offer

• Opportunity to join a fast-growing and ambitious company
• Professional growth and career development opportunities
• Dynamic and collaborative work environment
• Opportunity to play a key role in expanding ShopChat’s merchant ecosystem

How to Apply

If you have strong sales experience and a background in e-commerce or merchant acquisition, we would love to hear from you. Apply now and become part of the ShopChat team.

Job Type: Full-time

Work Location: Hybrid remote in Dubai