Sales Progression Team Leader

Role overview

Responsibilities

• Manage and support Sales Progressors while retaining a personal caseload.
• Coach, develop, and motivate the department; conduct appraisals, performance reviews, and retention discussions.
• Support departmental day-to-day operations, growth, and performance alongside the Head of Sales Progression.
• Help deliver prediction and pipeline conversion targets; monitor team performance and identify improvement needs.
• Train staff, report departmental figures, audit files against company standards and SLAs, and liaise with Branch Managers and Regional Sales Directors.
• Contribute to projects, growth initiatives, and process improvements while maintaining service standards.

Key skills and experience

• Sales progression experience is essential.
• Strong leadership, people management, communication, and interpersonal skills.
• Able to motivate, coach, and develop teams; previous team leadership or management experience is preferred.
• Strong organisation and time management, with the ability to manage competing workloads.
• Problem-solving and decision-making capability.
• Strong understanding of the property industry and conveyancing process.

Workplace and role challenges

• The role supports teams working across home-working arrangements and multiple office locations.
• Ability to work from home; travel may be required.
• The role involves adapting to change, implementing systems and working practices, and managing relationships across brands and regions.
• Balance leadership duties with a personal caseload.

Compensation

• The posting states OTE of approximately £38,000, uncapped.

About the employer