Sales & Partnerships Manager – E-commerce & Digital Platforms

Role overview

Sales and deal conversion

• Own qualified opportunities from discovery through commercial discussions, solution development, negotiation, and signed agreements.
• Understand prospects' business models, transaction volumes, customer journeys, objectives, and decision-making processes.
• Tailor and present the Encore proposition; develop business cases, revenue projections, presentations, and proposals.
• Manage negotiations, objections, stakeholder alignment, and deal closure.
• Build relationships with senior commercial, e-commerce, digital, partnership, and technology stakeholders.
• Develop opportunities through networks, referrals, existing relationships, and targeted direct prospecting.

Pipeline and collaboration

• Maintain a qualified pipeline with clear next steps, realistic close dates, accurate CRM records, transaction estimates, deal stages, and forecasts.
• Follow up proactively, maintain sales momentum, prioritize opportunities, and report blockers and pipeline updates.
• Coordinate with legal, operations, and technical teams to progress agreements and hand over for implementation.
• Work with lead generation and marketing teams on outbound, campaign, event, and inbound opportunities.
• Share market and prospect feedback to improve targeting, positioning, messaging, conversion, and sales-cycle length.

Solution development

• Understand Encore integrations across checkout, payment, confirmation, and other digital customer journeys.
• Work with product and technical teams on suitable partner placements and integration approaches.
• Translate technical concepts into clear commercial benefits and practical customer solutions.
• Coordinate illustrative layouts and materials; address customer experience, integration, brand suitability, and performance questions.
• Identify technical or operational obstacles early and work with internal teams to resolve them.

Required qualifications

• At least 5 years of relevant B2B sales, business development, or commercial partnerships experience.
• Proven track record personally managing and closing commercial deals from discovery through signed agreements.
• Strong consultative selling, e-commerce and online payments understanding, technical aptitude, and commercial acumen.
• Excellent communication, presentation, negotiation, and objection-handling skills; organized and persistent with CRM and deal progression.
• Fluent written and spoken English; based in the UAE and legally eligible to work.

Valuable experience

• Experience in e-commerce technology, checkout solutions, commerce platforms, or merchant-focused SaaS is advantageous.
• Agency business development, payment gateways, merchant acquiring, publisher monetization, retail media, or performance marketing experience is advantageous.
• Commercial partnerships with retailers, marketplaces, travel and booking platforms, or digital service providers are advantageous.
• An established network of senior commercial, e-commerce, and digital decision-makers in the UAE or GCC is advantageous.
• Arabic language skills are a strong advantage.

Success measures

What the employer offers

• Competitive base salary and performance-based commission.
• Opportunity to scale a digital monetization platform across the GCC and collaborate with commercial, product, and technology teams.
• Hands-on ownership, autonomy, exposure to leading businesses, and opportunities for career growth.