Sales Operations Specialist

About the Role

Sales Operations

• Monitor sales performance by product, channel, and salesperson.
• Maintain accurate sales data and follow up with the sales team on missing or inconsistent information.
• Prepare monthly and quarterly KPI reports and performance summaries.
• Track pipeline status, deal stages, and risk indicators.
• Maintain a central library of sales presentations, proposals, and commercial templates.
• Ensure sales materials use the latest approved content, structure, and branding.
• Prepare commercial agreements and coordinate the required internal and external signatures from relevant stakeholders until completion.
• Maintain an organized and secure archive of executed agreements and related approvals.
• Maintain the checklist of required documents for merchant onboarding and confirm completion before handover.
• Track sales activities, including meetings, follow-ups, and progress indicators, through CRM reports.

Cross Department Coordination

• Support smooth handover of deals between sales, onboarding, operations, and IT.
• Monitor the flow of each deal and confirm all required documents are included before onboarding receives the case.
• Track activation progress and follow up on blockers with relevant teams.
• Share status updates with the Chief Business Officer and the commercial team.
• Reporting and Reviews
• Use predefined CRM views and reports to support weekly and monthly sales reviews.
• Prepare clear summaries and presentation material for internal and external meetings.
• Run periodic data accuracy checks and notify relevant team members of any inconsistencies.

Process and Documentation Control

• Maintain updated documentation for sales processes, handover steps, and commercial workflows.
• Coordinate internal commercial meetings, prepare agendas, and track resulting action items.
• Distribute updated sales assets, product sheets, and pricing documents to the sales team.
• Track go-live dates for new merchants and prepare activation summaries for management.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, or related field.
• 2 to 3 years of experience in sales operations, commercial coordination, or a similar role.
• Strong Excel skills for analysis and reporting.
• Strong PowerPoint skills for preparing presentations and summaries.
• Experience using CRM systems as part of daily work.
• Clear written and spoken English and Arabic.
• High attention to detail and reliability with deadlines.
• Knowledge of payments, merchant onboarding, or fintech is an advantage.
• Interested candidates are invited to apply through LinkedIn or share their CV with
• hr@inyerpay.sa with the subject “Sales Operations Officer”