Sales Operations Planning Analyst
Role Overview
The analyst joins Twilio's Strategic Operations pillar within Sales, Operations, and Enablement.
The role combines business strategy, sales planning, and advanced analytics.
The analyst leads target setting and aligns customer segmentation with broader go-to-market objectives.
Key Skills for This Role
Full Job Posting
Role overview
The analyst joins Twilio's Strategic Operations pillar within Sales, Operations, and Enablement.
The role combines business strategy, sales planning, and advanced analytics.
The analyst leads target setting and aligns customer segmentation with broader go-to-market objectives.
Responsibilities
- Lead annual and semi-annual target-setting cycles for the global sales organization.
- Present target proposals, growth opportunities, and complex data insights to senior leadership using data-backed narratives.
- Develop and refine the sales customer segmentation model.
- Analyze large, complex datasets using analytical and statistical methods to improve revenue efficiency.
- Collaborate with Sales, Finance, Product, Systems, and HR to align operational metrics with corporate strategy.
- Develop, maintain, and automate dashboards and reporting on planning outcomes, target accuracy, and territory outcomes.
Required qualifications
- 6+ years of combined experience in Strategic Operations, Sales Operations, Revenue Operations, or Data Analytics in a fast-paced technology environment.
- Proven track record leading target-setting cycles and planning frameworks for a go-to-market organization.
- Hands-on expertise in data visualization tools such as Tableau or Looker.
- Ability to translate complex analytical findings into strategic, business-focused recommendations for leadership.
- Strong project management skills, including cross-functional dependency management and requirements scoping.
- Deep understanding of go-to-market processes and metrics, including productivity, pipeline conversion, and forecasting.
Desired qualifications
- SQL and relational database proficiency, with Python or R experience for statistical analysis and modeling, is desired.
- Excellent written and verbal communication skills are desired.
- Ability to influence and build effective working relationships across organizational levels is desired.
Location and travel
- The role is remote and cannot be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington.
- Occasional travel may be required for project or team in-person meetings.
- Remote-first employees may be asked to attend ad hoc team gatherings, functional off-sites, or customer meetings.
Compensation
- The listed salary range is USD 128,560–188,900 per year.
- The description states that compensation for candidates outside the listed pay-transparency locations will be discussed during hiring.
Benefits
- Benefits include paid time off, parental and wellness leave, healthcare, and a retirement savings program; offerings vary by location.
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