Sales Operations & Enablement Coordinator

Experience in sales operations, business operations, enablement, process improvement, governance or operational excellence.

Experience creating, managing or supporting AI agents, workflow automation or digital process improvement initiatives.

Strong ability to create, document and maintain business processes across multiple stakeholder groups.

CRM management experience; Salesforce experience is beneficial but not essential.

A sound understanding of risk, compliance, controls and audit requirements, ideally within a regulated environment.

The ability to collaborate effectively across Sales, Marketing, Compliance, Training, Product, Technology and Risk teams.

Strong written communication skills, with the ability to prepare clear process documentation, guides, reporting and stakeholder updates.

Strong organisational skills, attention to detail and the ability to manage competing priorities.

An analytical mindset and the ability to identify process gaps, interpret workflow issues and recommend practical solutions.

Confidence driving follow-up, accountability and process discipline without relying on direct authority.

The ability to support change adoption by making new processes practical, clear and easy for teams to follow.

You are familiar with AI tools - comfortable using tools to accelerate insights, automate routine work, prepare reporting and tailor content quickly and effectively.

Sometimes the best candidates do not have 100% of what is listed above. If you have most of these capabilities and feel confident you could succeed in the role, we would love to hear from you.

You will join a collaborative team that values curiosity, practical problem-solving and continuous improvement, with the opportunity to turn ideas into better ways of working for our teams and partners.

We make it possible - for our customers, our partners and our people.

Our values - take ownership, pursue excellence, win together and create tomorrow - shape how we work and support one another.

Take 5 - an extra week of paid leave each year.

Remote or hybrid working – work remotely, with Melbourne-based employees connecting in the office two days each week.

Sonder - 24/7 mental and physical wellbeing support.

Financial benefits - discounts on Latitude products and services.

When our people thrive, everything else follows.

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.