Sales Operations Analyst (Remote)

About This Role

PulseMediaNL is seeking a detail-oriented and analytical Sales Operations Analyst to join our remote team. This role is essential in supporting sales performance through data analysis, process optimization, reporting, and operational support that helps improve efficiency and drive business growth.

Responsibilities Sales Analysis & Reporting

• Analyze sales data, trends, and performance metrics to support business decision-making
• Prepare reports, dashboards, and forecasts for sales leadership and internal teams
• Monitor key sales KPIs and identify opportunities for improvement and growth
• Support sales planning, forecasting, and pipeline analysis activities

**Sales Operations & Process Support**

• Assist in managing and improving sales processes, workflows, and operational procedures
• Maintain accurate sales records, customer information, and CRM data
• Support territory planning, lead tracking, and sales performance monitoring
• Identify operational inefficiencies and recommend process improvements

**Collaboration & Business Support**

• Work closely with sales, marketing, finance, and operations teams to support business goals
• Provide data-driven insights to improve sales strategies and customer engagement
• Assist with the implementation of sales tools, systems, and operational initiatives
• Support cross-functional projects and strategic business activities as needed

**Systems & Data Management**

• Ensure data accuracy and integrity across CRM and reporting platforms
• Maintain documentation related to sales operations and reporting processes
• Assist with system updates, reporting automation, and workflow optimization
• Follow established procedures and contribute to operational excellence

Requirements About the Ideal Candidate

• 1–3 years of experience in sales operations, business analysis, or a similar role
• Strong analytical and problem-solving skills
• Excellent attention to detail and organizational abilities
• Ability to interpret and present data clearly and effectively
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working in a remote environment
• Familiarity with CRM systems, spreadsheets, or reporting tools is a plus
• Basic proficiency in Microsoft Office Suite, particularly Excel or similar tools
• High school diploma or equivalent required; additional education in business, analytics, or a related field is a plus

**What We Offer**

• Meaningful contribution through sales support and operational analysis
• Remote-first flexibility to support work-life balance
• Opportunities for professional growth and skill development
• Collaborative and supportive team environment
• Competitive compensation aligned with experience
• Long-term stability within a growing and performance-driven organization

**Diversity & Inclusion** We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and empowered to contribute. All qualified applicants are encouraged to apply.