Sales Operations Analyst

Supporting all aspects of the day-to-day operations of the sales and business development functions globally

Driving data quality, through checking opportunities for accuracy, clean order processing, new hire training, policy and process documentation, reporting and data cleansing

Supporting and enabling the sales team globally on CRM and other revenue operations policies, processes and systems such as Sales Engagement, Training/Enablement, Data Enrichment, Configure Price Quote, Analytics and Commissions

Supporting other Revenue Operations Analysts and leadership team to report on and improve data quality, sales metrics, dashboards and other ad-hoc analytical tasks.

Supporting planning, monitoring and improving revenue operations, across new leads, pipeline, velocity, sales productivity and renewals. Delivering insight that enables improved territory and quota management, channel development and sales productivity.

Assisting the team with automation and streamlining of the end-to-end Lead to Order process

Exceptional academic track record from both high school and university

Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path

Drive and a track record of going above-and-beyond expectations

Experience working as an analyst in revenue/sales operations or related fields such as financial analysis, sales analysis or sales order processing

Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes

Excellent attention to detail and data-driven, analytical and problem-solving skills

Planning and organisational skills, including the ability to interact and work with stakeholders across functions and at all levels of the organisation

Strong communication, interpersonal, negotiation and influencing skills, including comfort working with teams under commercial pressure

Professional written and spoken English with excellent presentation skills

Ability to travel internationally up to four times a year for company events

Experience gained within a similar, technology subscription-based business

Understanding of working in a global, multicultural organization including within a team based remotely in multiple time zones

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme

Opportunity to travel to new locations to meet colleagues

Priority Pass, and travel upgrades for long haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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