Sales Operations Administrator

PolyNovo is a disruptive medical technology company, headquartered in Melbourne. We design, develop, and manufacture innovative dermal regeneration solutions, using our patented bioabsorbable polymer technology NovoSorb®. Our lifesaving products have revolutionised the treatment of burns, major trauma as well as multiple emerging indications, and impacted the lives of over 70,000 patients globally.

With a footprint in 46 countries and 300+ staff across a range of locations, PolyNovo continues to grow, and opportunity awaits.

Learn more about PolyNovo by visiting our Website or our LinkedIn page.

PolyNovo is currently searching for a Sales Operations Administrator to join the Sales team on a part-time basis (0.8 FTE). Reporting to the Senior Manager, APAC Finance and Commercial Operations, the Sales Operations Administrator will be responsible for delivering high-quality sales and customer operations support, including order processing, invoicing, shipment coordination, customer enquiries, and inventory-related reporting. The role acts as a key liaison between Sales, Marketing, Supply Chain, Finance, customers, and 3PL partners to ensure efficient service delivery and operational excellence.

Experience in customer service, sales operations, order management, logistics, or a similar administrative role

Strong organisational and multitasking skills with the ability to manage competing priorities

Excellent communication and stakeholder management skills, with a customer-first mindset

High attention to detail and accuracy in processing transactions, inventory records, and reports

Proficiency in Microsoft Office and experience using ERP, CRM, or business systems

Ability to work collaboratively across multiple teams and with external partners

A proactive, solutions-focused approach and the ability to troubleshoot issues effectively

Experience in inventory management, supply chain, healthcare, medical devices, or logistics environments will be highly regarded.

Join a team that values innovation, collaboration, and professional growth. At PolyNovo, we offer a dynamic work environment and the opportunity to contribute to ground-breaking projects that shape the future of our company and the industry.

Multinational, ASX 300 listed and values-led business dedicated to redefining healing for the benefit of our patients

Unique platform technology, an exciting pipeline of highly innovative products

Diverse, inclusive and flexible workplace culture

Career development opportunities and unlimited access to online learning

Rewards platform with access to discounts at over 450+ Australian retailers

Paid parental leave for primary and secondary carers, Nurture Days, and more

Salary packaging including novated car leasing.

Please send your resume by clicking on the Apply button.

We like AI for lots of things… just not résumé review. Your application is read by actual human beings. No automated screening tools are used in our hiring decisions.

Please note only applicants with full working rights in Australia will be considered.

PolyNovo is committed to creating a workplace that values equity, diversity, and inclusion. We recognise and value that it is the sum of our parts – our combined backgrounds, experiences and perspectives – that allow us to succeed.

Learn more about PolyNovo at: https://au.polynovo.com/company/