Sales Officer-Shipping Cargo
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Key skills for this role
About the Role
Customer Development & Data Management # Conduct market promotion and business development activities to identify and acquire new customers. # Collect and maintain accurate cust.
Key Skills for This Role
Full Job Posting
• Customer Development & Data Management
Conduct market promotion and business development activities to identify and acquire new customers.
Collect and maintain accurate customer information and update records in the company CRM system.
Register valid customer data and maintain customer databases.
• Sales Performance & Business Development
- Develop new customer accounts and achieve assigned sales targets and KPIs. # Identify business opportunities and contribute to company growth initiatives.
- Implement sales strategies according to company requirements.
- Daily Reporting
- Submit daily work progress reports and activity updates through email or designated communication channels.
• Client Meetings & Support
Coordinate and participate in weekly client meetings with business owners, managers, and decision-makers to support business development efforts.
• Customer Relationship Management
Establish and maintain strong relationships with customers.
Conduct regular follow-ups with key clients to ensure customer satisfaction and long-term loyalty.
• Customer Service & Complaint Resolution
- Assist in handling customer complaints and ensure proper follow-up until resolution.
- Conduct customer satisfaction surveys and analyze customer needs and behaviors to identify new business opportunities.
- Competitor Analysis
- Conduct weekly market and competitor pricing surveys.
- Monitor industry trends and competitors’ strategies to maintain market competitiveness.
• Accounts Receivable Support
Assist in following up on customer payments and account receivables.
Coordinate with the finance department regarding payment reconciliation.
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