Sales Officer - Fluent Arabic & English Speaking

About The Role

Sales Officer

Key Responsibilities

• Handle customer inquiries through walk-ins, phone calls, emails, and WhatsApp.
• Assist clients with product selection, pricing, quotations, and order follow-ups.
• Prepare quotations, proposals, invoices, and sales-related documentation.
• Follow up on leads, quotations, and customer requests in a timely and professional manner.
• Support showroom operations and assist walk-in customers with product information and recommendations.
• Create basic wall layouts for interior wall panelling using Google SketchUp or similar software.
• Assist clients in visualising wall panel designs, layouts, measurements, and product combinations.
• Create or support the creation of 3D realistic renders when required.
• Coordinate with internal teams to ensure smooth order processing, delivery updates, and customer satisfaction.
• Maintain accurate customer records, sales databases, project files, samples, and catalogues.
• Schedule meetings, appointments, showroom visits, and site visits when required.
• Support the sales team and management with administrative tasks and reporting.
• Assist with content creation when needed, including product videos, showroom content, behind-the-scenes videos, and company promotions.
• Help collect project photos, customer feedback, testimonials, and marketing materials.
• Perform other sales and administrative duties as required.

Requirements

• Fluent in
• Arabic and English
• — written and spoken.
• This is required.
• Minimum 2 years of experience in sales, sales administration, customer service, or a similar client-facing role.
• Previous experience in interior design, fit-out, furniture, building materials, wall panels, or construction materials is highly preferred.
• Proficiency in

Google Sketchup

• or similar interior design/layout software is required.
• Ability to create wall layouts, basic interior elevations, or panel design concepts.
• Experience creating realistic 3D renders is a strong advantage.
• Strong customer service, communication, and relationship management skills.
• Confident, professional, and presentable when dealing with clients.
• Strong organisational and multitasking abilities.
• High attention to detail with good documentation and record-keeping skills.
• Proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Experience using CRM or ERP systems is an advantage.
• Ability to work independently while collaborating effectively with different departments.
• Comfortable appearing in social media content when required.

What We’re Looking For

• We are looking for someone who is:
• Professional, presentable, and confident.
• Friendly, customer-focused, and sales-driven.
• Organised, proactive, and dependable.
• Passionate about interiors, wall design, and premium finishing materials.
• Comfortable balancing sales responsibilities with design support and client-facing interactions.
• Eager to contribute to the growth of a luxury wall panelling brand in the UAE.

Competitive Salary + Commission