Sales Manager

· Manage and grow relationships with existing customer accounts.

· Develop and execute strategies to identify and secure new business opportunities.

· Conduct customer meetings, presentations, plant tours, and business reviews.

· Attend industry trade shows, conferences, and networking events to promote company capabilities and develop new prospects.

· Maintain a strong understanding of market trends, customer needs, and competitive activity.

· Utilize CRM tools and other resources to manage sales activities, opportunities, and customer communications.

· Serve as the primary contact for assigned customer accounts.

· Coordinate customer requests and communicate effectively across internal departments.

· Develop annual business reviews and strategic plans for key customers.

· Ensure timely follow-up and resolution of customer issues.

· Foster long-term partnerships through exceptional customer service and communication.

· Collaborate with customers, brokers, and internal stakeholders to develop sales forecasts and business plans.

· Monitor sales performance and identify opportunities for growth and improvement.

· Provide market insights and customer feedback to support strategic planning initiatives.

· Assist with annual budgeting and sales planning activities.

· Manage the customer pricing process from request through implementation.

· Partner with Accounting and Operations to evaluate pricing, profitability, and customer-specific margins.

· Perform ongoing margin analysis to identify opportunities for price adjustments, cost recovery, and improved profitability.

· Lead and support customer price increase initiatives, including preparation of supporting data, customer communications, negotiations, and implementation.

· Review pricing recommendations and communicate approved pricing to customers.

· Partner with Accounting to support the collections process, including review overdue accounts, communicating with customers as appropriate, and helping resolve payment issues.

· Support efforts to improve revenue growth and profitability.

· Partner with Product Development, Operations, and Quality teams to support new product opportunities.

· Provide market and customer insights to guide innovation efforts.

· Coordinate customer-driven product development projects and ensure timelines are met.

· Facilitate communication between customers and internal teams throughout project execution.

· Directly supervise and support:

o Customer Service

o Sales Support Specialist

· Promote a positive and professional company culture.

· Participate in professional development activities to remain current on sales, leadership, and industry trends.

· Assist with developing sales processes, performance metrics, and reporting tools.

· Support future recruiting, onboarding, training, and development efforts within the sales function as business growth requires.

Requirements

Required Skills/Abilities

· Bachelor’s degree in Business, Marketing, Sales, or a related field preferred; equivalent experience considered.

· 5+ years of business-to-business (B2B) sales experience.

· Food manufacturing, food ingredients, dairy, or consumer packaged goods industry experience preferred.

· Proven ability to build and maintain strong customer relationships.

· Strong negotiation, presentation, and communication skills.

· Excellent organizational skills with strong attention to detail and follow-through.

· Proficiency with Microsoft Office applications.

· Experience utilizing CRM systems and sales reporting tools.

· Ability to manage multiple projects and priorities in a fast-paced environment.

Benefits

Annual KPI bonus opportunity of up to 10% of base salary, paid quarterly.

Medical, dental, vision, company-provided life insurance & more!

Referral program

401(k) program

Pay for Performance program

Get paid every Friday!

Physical Requirements/Work Environment

· Typical work schedule: M-F during standard business hours.

o Additional hours may be required based on customer needs, travel schedules, or business demands.

· Prolonged periods of sitting at a desk and working on a computer.

· Ability to walk or stand for long periods of time while on production floor and warehouse.

· Regular travel is required for customer visits, industry trade shows, and business development activities.

· Occasional overnight and weekend travel may be necessary.

·On-site presence required

o Work from home opportunities may be approved based on business needs and manager approval.

Salary Description

Salary commensurate with experience