Sales Manager - Enterprise

✓ Achieving an assigned sales and profitability goal.

✓ Selling and supporting the firm’s complete product and service offering to an assigned set of

named accounts.

Focusing on customers with high-value, strategic growth opportunities by

doing multi-channel customer interactions and face-to-face meetings.

✓ Retains and profitably grows firm volume, sales, and profitability through proactive

management of assigned large-customer relationships.

✓ Penetrates assigned accounts / markets by:

o Up-selling & Cross-selling new or additional products or services to current customers.

o Finding additional buyers within the assigned customer location.

✓ Sells the firm’s complete offering of products and services.

✓ Leads all aspects of the sales process, calling upon others to assist in solution development and

proposal delivery, as needed, or as directed by management.

✓ Develops customer account plans for all assigned customers by leading a joint

company/customer planning process that identifies relevant customer needs,

✓ Proactively manages customers’ satisfaction and service delivery by anticipating potential

service problems, and monitoring satisfaction.

✓ Takes responsibility for accounts receivables from Clients by assisting Finance to collect

pending amounts from Clients

✓ Recruits & manages a network of partners from the industry and outside to achieve the

assigned business goals

✓ Works on self-generating leads & opportunities & also works with inside sales & marketing to

augment it

✓ Work with CRM and other tools and ensure its updated with correct information

· Achieves assigned sales quota

· Meets assigned expectations for profitability

· Establishes customer account plans that meet company standards in all assigned accounts.

· Maintains high customer satisfaction ratings that meet company standards

· Completes required training and development objectives within the assigned time frame