Sales Manager

Role overview

Schedule and position

• The position is full time and identified as a management role.

Education and experience

• A two-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, plus three years of relevant experience; alternatively, a four-year bachelor's degree in one of those fields plus one year of relevant experience.

Sales and relationships

• Coordinate sales efforts with off-property sales channels and avoid duplicative activity.
• Build relationships with new and existing customers, community contacts, and key internal and external stakeholders.
• Participate in sales calls to acquire new business and close opportunities.
• Prepare proposals, contracts, correspondence, and effective business handovers to Event Management.

Market and customer service

• Research market conditions, competitors, supply and demand, and target-customer expectations to identify and close appropriate opportunities.
• Deliver customer-service standards, seek guest feedback, and support customer loyalty and account growth.