Sales Manager

Role Overview

Key Responsibilities

• Administer the sales program of the hotel.
• Implement sales action plans for the assigned market by segment and geographical location as outlined in the Commercial plan.
• Actively participate in achieving departmental goals contributing to hotel budgets.
• Solicit local corporate, long stay, group, and leisure segments for rooms, F&B, banquet, and all hotel business.
• Write strategic sales action plans for assigned segments.
• Closely monitor account revenue and business production.
• Maximize up-selling opportunities whenever possible.
• Attend work functions and promotional events such as trade shows to promote hotel sales.
• Plan sales trips to major market areas under approval of the Director of Sales or Commercial Director.
• Review direct competition and conduct regular research.
• Complete weekly Golden S&C sales calls report and maintain up-to-date account corporate profiles.
• Conduct telemarketing and research to qualify accounts and develop new accounts.

What You Bring

• Minimum of 2-3 years of experience in luxury hotels or resorts in a similar role.
• A bachelor's degree or equivalent professional qualifications are preferred.
• Strong communication skills, both verbal and written.
• Demonstrated ability to interact effectively with guests, employees, and third parties reflecting Four Seasons Brand Values.
• Excellent problem-solving skills with the ability to remain calm and resourceful in a fast-paced environment.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Strong bilingual writing skills with the ability to communicate clearly and professionally.

Our Offering

• Deeply instilled values-based company culture.
• Opportunities to build a successful career with global potential.
• Diversity of 50 different nationalities.
• Living accommodation in a high-quality, well-resourced apartment.
• Excellent training and development opportunities.
• Employee recognition programs.
• Complimentary nights at FS Hotels Worldwide.
• Paid annual home leave tickets.
• Complimentary meals in employee restaurants.
• Free transportation to work.
• Medical coverage.

Work Authorisation

• The Hotel will apply for the work authorisation for a successful candidate.