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Sales Learning Program Manager

Brookdale Senior Living Inc.
Brentwood, USA
Full-time
Manager · 3+ years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Education and Experience

  • Bachelor’s degree in Human Resources, Business Administration, Adult Education, IO Psychology, or other related field is required.
  • Minimum of three years’ work experience in talent, learning and development, or organizational design
  • Additional years of relevant experience can be substituted for the education requirement on a year for year basis.
  • Certifications, Licenses, and Other Special Requirements
  • APTD Certification preferred
  • Certification in organizational development practices highly preferred (e.g. 360 coaching, change management, instructional design, and organizational design).
  • Management/Decision Making Uses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Solves diverse problems using solid analytical skills where limited precedents/guidelines exist.
  • Knowledge and Skills Working knowledge of talent management disciplines, including succession planning, performance management, leadership development, coaching, engagement, change management, team effectiveness, and organizational design.
  • Physical Demands and Working Conditions
  • Standing
  • Walking
  • Sitting
  • Use hands and fingers to handle or feel
  • Reach with hands and arms
  • Stoop, kneel, crouch, or crawl
  • Talk or hear
  • Ability to lift: up to 25 pounds
  • Vision
  • Requires interaction with co-workers, residents or vendors
  • Requires Travel: Occasionally
  • Brookdale is an equal opportunity employer and a drug-free workplace.
  • Management/Decision Making
  • Uses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Solves diverse problems using solid analytical skills where limited precedents/guidelines exist.
  • Working knowledge of talent management disciplines, including succession planning, performance management, leadership development, coaching, engagement, change management, team effectiveness, and organizational design.

Responsibilities

  • The Talent Program Manager is responsible for aligning business objectives with talent and development programs across the organization. The role assesses and anticipates talent and development-related needs, communicating needs proactively with our HR team, Operational Leadership, and Subject Matter Experts (SMEs) to develop integrated and impactful solutions. The position formulates partnerships across the HR function to deliver value-added service to management that reflects the business objectives of the organization.
  • Designs, develops, implements and evaluates the effectiveness of talent and development solutions to meet organizational needs. Works with operational leadership to develop strategic initiatives to achieve company goals.
  • Uses instructional design principles and practices, adult learning theory, multi-media technology and other learning theories and methodologies to design effective learning experiences.
  • Applies basic project management skills and methodologies to the ADDIE process. Monitors and maintain project timelines.
  • Determines learning needs and appropriate delivery methods through performance consulting and knowledge of our business.
  • Designs and executes company talent and development tools and processes such as learning solutions, learning portals, quick reference guides, training schedules, or learning assessment tools and surveys.
  • Utilizes innovative practices, research, insight, experience and understanding of the needs and culture of Brookdale to develop, deliver, and facilitate training opportunities, communication, and other initiatives as training needs arise.
  • Maintains an understanding of best practices in community operations.
  • Analyzes and reports talent data for senior leadership.
  • Acts as the liaison with Subject Matter Experts and corporate leadership to ensure effective implementation of operations initiatives for the company.
  • Prepares for course delivery by mastering training content, including reviewing instructor notes and course materials. Understands the design of the training materials, goals of the business, and learning needs of the participants in order to deliver training effectively. Understands and utilizes adult learning principles and best practices in learning delivery.
  • Delivers interactive, engaging learner-focused instruction. Encourages and enhances participation, facilitates discussion, and keeps learners focused by managing timing and pace. Participates in coaching sessions to continually build training delivery capabilities and subject matter knowledge relevant to assigned clinical training courses.
  • Develops strong relationships with appropriate resources to prepare the learning environment prior to training delivery and address issues, as needed, to ensure effective delivery. Provides clarity on the requisite logistical arrangements and physical arrangement of the instruction site, materials, equipment and furniture.
  • This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Preferred Qualifications

  • APTD Certification preferred
  • Certification in organizational development practices highly preferred (e.g. 360 coaching, change management, instructional design, and organizational design).

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