Sales Executive – Lift & Garage Door Maintenance

Position Title

Job Summary

Key Responsibilities

• Generate new business opportunities for lift/elevator and garage door maintenance contracts.
• Identify and approach property management companies, facility management companies, building owners, contractors, consultants, and developers.
• Conduct site visits to assess customer requirements and identify sales opportunities.
• Promote Annual Maintenance Contracts (AMC), repair works, modernization projects, replacement solutions, and spare parts sales.
• Prepare quotations, proposals, and commercial offers based on customer requirements.
• Follow up on submitted quotations and negotiate contracts to secure business.
• Maintain strong relationships with existing customers to ensure customer satisfaction and contract renewals.
• Achieve monthly, quarterly, and annual sales targets set by the company.
• Coordinate with the Maintenance Department regarding inspections, service requirements, and execution of awarded contracts.
• Submit regular sales reports, customer visit reports, quotation status reports, and sales forecasts to the Maintenance Head.
• Monitor market trends, competitor activities, and potential business opportunities.
• Follow up on customer inquiries, complaints, and service requests to ensure timely resolution.
• Assist in collecting outstanding payments and ensure timely payment follow-up with customers.
• Maintain an updated customer database and sales pipeline.
• Participate in tender submissions and contract negotiations when required.
• Support the Maintenance Head in identifying opportunities for additional services, modernization works, and contract renewals.

Qualifications

• Bachelor's Degree or Diploma in Engineering, Business Administration, Marketing, or a related field.
• Minimum 2–5 years of sales experience in Lift/Elevator Maintenance, Garage Door Systems, Facility Management, or related technical services.
• Strong understanding of lift maintenance contracts, garage door systems, repair services, and modernization projects.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and achieve sales targets.
• Proficiency in Microsoft Office applications.
• Valid UAE Driving License (Mandatory).

Preferred Qualifications

• Existing network with property management and facility management companies in the UAE.
• Experience in tender preparation and contract management.
• Technical knowledge of elevators, escalators, automatic doors, and garage door systems.
• Knowledge of the UAE maintenance and facility management market.

Skills Required

• Business Development
• Sales and Marketing

• Customer Relationship Management

• Negotiation and Closing Skills
• Technical Sales
• Proposal Preparation
• Time Management
• Communication Skills
• Problem-Solving Skills
• Report Preparation
• Market Analysis

Key Performance Indicators (KPIs)

• Number of new maintenance contracts secured.
• Monthly and annual sales revenue achieved.
• Contract renewal rate.
• Number of customer visits and meetings conducted.
• Quotation-to-order conversion ratio.
• Customer satisfaction and retention.
• Timely submission of reports and sales updates.

Benefits

• Competitive Salary

• Sales Incentives / Commission

• Company Vehicle
• Mobile Allowance
• Medical Insurance
• Annual Leave and Air Ticket as per UAE Labour Law

Note