Sales Executive-ERP

Overview

Key Responsibilities

• Make 50–60 outbound calls daily to potential and existing customers, following provided scripts and guidelines.
• Introduce our products and services, answer customer queries, and uncover business needs to secure sales.
• Refer suitable leads to the field sales team when required.
• Accurately enter and update customer information and interaction details in the CRM/database.
• Demonstrate a solid understanding of ERP business solutions and their benefits.
• Take and process orders with accuracy, and consistently work beyond targets to achieve sales quotas and support future business.
• Maintain clear and comprehensive records of calls, conversations, sales outcomes, and key customer insights.

Required Skills

• Strong grasp of relevant ERP modules such as CRM, Human Resources, Trading, Manufacturing, and Accounts.
• Ability to quickly learn product details and explain them clearly and persuasively to prospects.
• Excellent command of English, both spoken and written.
• Strong communication and interpersonal skills with a customer‑centric approach.
• Calm, composed attitude to handle rejection and pressure in a target‑driven environment.
• Outstanding negotiation skills to resolve issues, address complaints, and strengthen customer relationships.