Sales Executive
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Key skills for this role
About the Role
Job Title Client Experience & Lead Conversion Specialist (Fitness Industry) (3) Sales Manager (Fitness Industry) (1) Location Dubai, UAE (On-site) Company PTD Fitness Dubai Job Overview PTD Fitness Dubai is a premium personal training company focused on results, relationships, and long-term client success.
Key Skills for This Role
Full Job Posting
Job Title
Client Experience & Lead Conversion Specialist (Fitness Industry) (3)
Job Overview
PTD Fitness Dubai is a premium personal training company focused on results, relationships, and long-term client success.
We work with high-quality inbound leads and are looking for a confident, empathetic, and detail-oriented **Client Experience & Lead Conversion Specialist** to manage our data, speak with potential clients, qualify them properly, and book assessment sessions with our trainers.
This role is **not cold calling**.
You will be speaking to people who have already shown interest in PTD Fitness.
Your job is to understand their needs, guide them with care, and deliver an exceptional first impression of our brand.
Key Responsibilities
- Call and follow up with inbound leads in a timely and professional manner
- Conduct effective **needs analysis** to understand goals, challenges, lifestyle, and motivation
- Qualify leads based on PTD Fitness criteria
- Book fitness assessments and sessions for trainers
- Deliver a **high-quality call experience** using empathy, proper tone, and active listening
- Confidently convert calls into booked assessments without being pushy
- Accurately manage and update client data and CRM records
- Coordinate schedules between clients and trainers
- Handle objections with professionalism and emotional intelligence
- Represent PTD Fitness values and premium brand standards on every call
Requirements
- Excellent spoken English (additional languages are a plus)
- Strong phone presence with a warm, confident, and professional tone
- Proven experience in:
- Sales, lead qualification, or call-based roles
- Fitness, wellness, hospitality, or service-based industries (preferred)
- High emotional intelligence and strong listening skills
- Organized, reliable, and detail-oriented
- Comfortable working with targets and conversion metrics
- Ability to build trust quickly and guide conversations naturally
- Experience with CRM systems or lead management tools is a plus
What We’re Looking For
- Someone who genuinely enjoys talking to people
- A problem-solver who focuses on **helping first, selling second**
- A team player who understands the importance of brand experience
- Someone who can balance empathy with clear direction and closing skills
What We Offer
- Competitive salary + performance-based incentives
- Work with a premium fitness brand in Dubai
- Supportive team environment
- Clear systems, quality leads, and structured training
- Growth opportunities within PTD Fitness
How To Apply
Apply through Indeed with your CV.
Shortlisted candidates will be contacted for an interview.
Job Type: Full-time
Pay: AED4,000.00 - AED7,000.00 per month
Application Question(S)
- write a short fun note about yourself
Education
- High school or equivalent (Preferred)
Experience
- Calling: 1 year (Preferred)
Location
- Dubai (Required)
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