Sales Executive

Overview

1. Sales and Customer Service

• Proactively engage with customers to understand their vehicle needs and recommend appropriate services.
• Generate sales by promoting repair, maintenance, and value-added services.
• Provide accurate and transparent cost estimates to customers.

2. Business Development

• Identify and pursue new sales opportunities to grow the customer base.
• Build and maintain relationships with corporate clients, fleet managers, and local businesses.
• Develop and implement strategies to achieve sales targets and revenue goals.

3. Product Knowledge and Expertise

• Maintain a strong understanding of the shop’s services, products, and promotions.
• Stay updated on industry trends, vehicle technologies, and competitors’ offerings.

4. Administration and Follow-Up

• Schedule appointments and follow up on leads to convert inquiries into sales.
• Maintain accurate sales records and customer data using the shop’s CRM or other systems.
• Address customer complaints or concerns to ensure satisfaction and repeat business.

5. Collaboration

• Work closely with technicians and service advisors to ensure seamless service delivery.
• Support marketing campaigns and promotional events to attract new customers.

Qualifications And Skills

• Proven sales experience, preferably in the automotive or service industry.
• Strong communication, negotiation, and interpersonal skills.
• Knowledge of automotive repair and maintenance services (preferred but not mandatory).
• Ability to multitask and work in a fast-paced environment.
• Proficiency in using CRM tools and basic computer applications.
• A valid driver’s license may be required.

Key Attributes

• Self-motivated and goal-oriented.
• Customer-focused with a problem-solving mindset.
• Team player with a collaborative approach.

Compensation

• Competitive base salary plus commission.
• Benefits package (as applicable).
• This role is an excellent opportunity for a passionate individual to contribute to the success of a growing auto repair shop while advancing their career in sales.

Job Types: Full-time, Permanent