Sales Engineer - United States

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.

Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform

Providing tailored product demonstrations

Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges

Support direct and partner sales teams with product related questions and skill development

Building relationships with partners through technical enablement and co-selling

Assist prospects with setup and configuration of free trials

Provide technical Q&A to prospects as they progress through trial

Assess prospect readiness to enter a formal sales cycle

Understand implementation best practices to advise on the quickest customer time to value

Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve

Provide evaluation framework for prospects to follow in their POV

Excellent written and verbal communications skills

Ability to make the complex simple

Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience

Desire and ability to learn new complex concepts

2-5 years experience in a technical Sales Engineering or similar role

Strong knowledge of Cloud/SaaS technologies

Strong understanding of Active Directory environments

Understanding of network architecture

Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS

Familiarity with MDM, RMM, or similar endpoint solutions

Familiarity with MFA technologies such as TOTP, WebAuthn

Experience configuring and deploying identity and/or directory solutions

Experience with basic scripting languages such as bash/Powershell

Experience with API integration and automation

Experience with both direct and channel/partner sales cycles

Must be fluent professionally (written and spoken) in Spanish and English

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $94,000-$172,000 including base salary and any related bonuses or commissions. In the US, JumpCloud® provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"

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