Sales Engineer II
Role Overview
At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most.
For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.
Key Skills for This Role
Full Job Posting
Qualifications
- Three or more years of experience in a technical sales, telecommunications, networking, information technology, or customer-facing technical support role.
- Expertise in business connectivity and telephony, Wi-Fi technology and design techniques, and implementation.
- Working knowledge of business networking concepts, managed services, cybersecurity, SD-WAN, IP addressing, and fixed or mobile 5G/LTE connectivity
- Experience supporting or consulting with small and medium-sized businesses is preferred.
- Bachelor’s or associate degree in Engineering, Computer Science, Information Technology, Business, or a related field—or equivalent professional experience.
- Ability to earn relevant industry certifications such as CompTIA Network+, Cisco CCNA, Meraki certifications, or similar credentials.
- Proficiency with Microsoft 365, including Excel, Visio, PowerPoint, and Teams.
- Ability to create technical documentation, basic solution diagrams, training materials, and customer-facing presentations.
- Strong presentation, communication, and public-speaking skills, including product demonstrations and technical training.
- Ability to explain technical concepts to customers and associates with varying levels of technical experience.
- Ability to assess customer needs, troubleshoot technical concerns, and recommend practical, right-sized solutions.
- Strong organizational skills with the ability to manage multiple sales-support requests and priorities.
- Creative thinking and adaptability in a fast-paced sales and customer-service environment.
- Self-starter with the ability to work independently and collaboratively across multiple teams.
- Core Competencies
- Committed: Values each customer, while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
- Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $50/mo. Cell phone stipend
- Our Commitment
- Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger
- #LI-SK1
About Cable One
Broadband communications provider serving residential and business customers.
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