Sales Development Representative (SDR)

THG Ingenuity is a proprietary Software-as-a-Service (SaaS) technology, robotics, and operations platform built for global ecommerce. Developed through more than two decades of operating ecommerce and retail services at scale, its software and automation capabilities have been engineered, tested, and refined through the real-world demands of managing complex commerce operations. Today, THG Ingenuity provides an integrating operating environment that enables brands to intelligently optimise the entire commerce lifecycle from browsing and checkout to AI inventory management and forecasting, automated fulfilment, carrier control, and customer experience. The platform comprises:

THG Fulfil: The fulfilment operating system for global ecommerce. Delivered via a proprietary SaaS and Robotics-as-a-Service (RaaS) model, THG Fulfil orchestrates every stage of checkout, fulfilment, delivery, and customer experience through an integrated system.

THG Studios: The UK's most innovative creative hub, helping brands create content that connects, experiences that engage, and IP that scales, all from its end-to-end, in-house facilities.

THG Commerce: A cloud-native technology stack enabling retailers and brands to create intelligent, AI-powered, digital shopping experiences, while integrated marketplace and social commerce functionality allows brands to reach customers across every sales channel

With its expertise in building and scaling brands, THG Ingenuity is uniquely positioned to bring pertinent, pragmatic, and global know-how across all aspects of commerce.

We’re hiring Sales Development Representatives (SDRs) to support growth across THG Ingenuity.

This is a high energy, high impact role for someone who enjoys outbound sales, building relationships and opening doors with senior decision makers.

You’ll be responsible for identifying and engaging new prospects, qualifying opportunities and booking meetings for our commercial teams.

This is a brilliant role if you want to learn proper sales fundamentals, work in a fast paced environment and build a strong career in tech/ecommerce/operations led solutions.

Generating new pipeline through outbound activity (cold calling, email, LinkedIn)

Booking qualified meetings with relevant decision makers

Researching and targeting accounts aligned to our ICP

Running discovery conversations to understand business challenges and priorities

Handling objections confidently and building interest through value led messaging

Managing follow up sequences and nurturing accounts over time

Keeping CRM updated with accurate notes, next steps and pipeline hygiene

Working closely with BD’s, Marketing and wider teams to align on campaigns and priorities

Continuously improving your activity and conversion through coaching

Genuinely hungry to build a career in sales

Confident speaking to senior stakeholders on the phone

Commercially curious - asks great questions, not just “pitching”

Resilient and competitive

Organised, proactive and consistent

Excited by the creative/content world and can speak with energy

A current SDR/BDR looking for a stronger brand and clear progression path

From a sales/recruitment/hospitality/customer facing background and ready to go into outbound

Early in career or graduate but extremely driven and coachable