Sales Development Representative (Outbound)

Role overview

Key responsibilities

• Research target organisations, map key stakeholders and understand business context, priorities and pain points before outreach.
• Engage multiple personas across target accounts and execute outbound calls, email and LinkedIn activity aligned to account plans.
• Support account expansion in existing customers and generate net-new opportunities.
• Respond promptly to inbound and marketing-generated leads; qualify prospects for business pain, solution fit, decision process, timing and budget awareness.
• Prepare a standard handoff brief for qualified meetings with prospect context, challenges, stakeholders and objections.
• Manage meeting attendance with confirmation sequences, calendar logistics and follow-up with no-shows within 24 hours.
• Nurture recycled or stalled leads through re-engagement cadences and schedule high-quality discovery meetings.
• Build knowledge of the AUNZ commercial real estate and property technology landscape; capture account insights and identify relevant business triggers.
• Maintain clean, accurate CRM records and use sales and marketing tools to manage activity, follow-up and pipeline progression.
• Collaborate with Sales, Marketing and Regional Leadership; build product knowledge, apply coaching and share learnings with the SDR team.

Tools

• Tools listed include Salesforce, Salesloft, Sales Navigator, ZoomInfo, Teams and Microsoft Outlook.

Experience and capabilities

• The posting indicates 12 months or more of experience in B2B sales, SDR, inside sales or a related commercial role.
• Strong written and spoken business English.
• Confidence speaking with professionals at different levels of seniority.
• Experience using a CRM and modern sales tools, or the ability to learn quickly.
• High attention to detail and disciplined follow-up and process.
• The posting values commercial curiosity, professional pride, coachability and accountability.

Success measures