Sales Development Representative

Role overview

Responsibilities

• Research target accounts and identify security, IT, and cloud operations contacts.
• Run outbound campaigns across email, phone, LinkedIn, and events; focus 80% on outbound and 20% on inbound.
• Respond to inbound leads and qualify fit, need, and timing.
• Tailor outreach, conduct discovery, book meetings, and document qualified handoffs.
• Record activity in Salesforce and sales engagement tools; partner with marketing, account executives, and sales engineers.
• Share buyer feedback to improve messaging.

Key expectations

• Write clear, concise outreach and communicate effectively by phone.
• Be curious about security, cloud, and data; technical knowledge is preferred, not required.
• Show resilience, coachability, organization, and discipline in following a process.
• Have 0–2 years in sales, customer-facing, or business development work; related retail, hospitality, military, and support experience counts.
• Be comfortable with CRM and sales tools such as Salesforce, Outreach, Salesloft, ZoomInfo, or similar.
• SIEM, observability, cybersecurity familiarity, and B2B SaaS experience are preferred.

Work arrangement

• Remote role based in the South East of England.
• Occasional travel may be required for events, team gatherings, and training; travel requires advance manager approval.

Growth and development

• Structured onboarding covers the platform, buyers, and security fundamentals.
• Weekly coaching, call reviews, and access to training and certifications are offered.
• Typical progression may lead to senior SDR or team lead, then account executive, in 12–18 months based on performance.