Sales Coordinator
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Key skills for this role
About the Role
About the Role 800Handyman, a division of Infinity Line Technical Services LLC, is looking for a proactive, customer-focused, and highly organized Sales Coordinator to support our growing operations.
Key Skills for This Role
Full Job Posting
About The Role
800Handyman, a division of **Infinity Line Technical Services LLC**, is looking for a proactive, customer-focused, and highly organized **Sales Coordinator** to support our growing operations.
The ideal candidate will be the first point of contact for customers, handling inquiries, coordinating service requests, preparing quotations and invoices, and ensuring excellent customer service from enquiry through to job completion.
Key Responsibilities
- Attend and respond promptly to customer calls, emails, WhatsApp messages, and online inquiries.
- Provide excellent customer service and professionally handle client requests and complaints.
- Log service requests and jobs accurately into the company's CRM system.
- Coordinate daily work schedules with technicians, supervisors, and the operations team.
- Monitor job progress and follow up with customers to ensure timely service delivery.
- Prepare quotations for minor maintenance works and handyman services.
- Generate invoices and coordinate with customers regarding payments and collections.
- Maintain accurate records of quotations, work orders, invoices, customer communications, and completed jobs.
- Follow up on pending quotations and convert inquiries into confirmed jobs.
- Coordinate with procurement and operations teams for material requirements when necessary.
- Support cross-selling and upselling of additional maintenance and facility services.
- Ensure customer satisfaction through regular follow-up and professional communication.
- Prepare daily, weekly, and monthly sales and operational reports as required by management.
Qualifications & Experience
- Minimum **2 years of experience** in Sales Coordination, Customer Service, Call Centre, Administration, or a similar role, preferably within Facilities Management, Technical Services, Maintenance, or Home Services.
- Excellent verbal and written communication skills in **English**.
- **Tagalog language proficiency is preferred.**
- Strong customer service and interpersonal skills.
- Experience using CRM systems and Microsoft Office applications.
- Ability to multitask, prioritize work, and manage multiple service requests simultaneously.
- Good organizational and coordination skills with strong attention to detail.
- Experience preparing quotations, invoices, and coordinating payment follow-ups will be an advantage.
- Sales experience or a proven ability to achieve sales targets will be considered an added advantage.
• Performance-Based Incentive Scheme
- Sales Commission for Target Achievements
- Medical Insurance
- Annual Leave and Air Ticket as per UAE Labour Law
- Career Growth and Development Opportunities
- Professional and Supportive Working Environment
Preferred Candidate Profile
- Immediate joiners are highly preferred.
- Positive attitude with excellent telephone etiquette.
- Customer-oriented with strong problem-solving abilities.
- Able to work efficiently in a fast-paced environment while maintaining high service standards.
- Interested candidates who meet the above criteria are invited to apply with their updated CV.
- Pay: AED2,500.00 - AED3,500.00 per month
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