SALES COORDINATOR

About ZyTech

JOB SUMMARY

JOB DUTIES AND RESPONSIBILITIES

• Answer incoming phone calls, providing excellent customer service and addressing inquiries promptly
• Manage daily invoicing and credit processes, ensuring accuracy and timely processing. Enter credit/debit payments into ERP software (BisTrack) and coordinate with the Credit Department.
• Collaborating with manufacturing teams in Crossfield/ Airdrie & Leduc for Alberta orders. Send appropriate documents, changing orders for correct jobs.
• Prepare sales quotes and create organized sales folders for sales personnel to facilitate efficient operations.
• Close credit/debit machine transactions and send reports to the Finance Department.
• Create and receive purchase orders (POs) and ensure accurate scanning of POs into ScanTrack. Notify relevant personnel of invoice entries.
• Maintain customer relations by scheduling shipments and providing timely updates on production packages.
• Organize and send appropriate documentation for manufacturing processes, ensuring orders are correctly aligned with job specifications.

REQUIREMENTS

• Familiarity with office equipment, such as printers/ copiers, and phone systems.
• Understanding of sales, marketing, and point of sale systems.
• Experience with computer software i.e., MS Office Suite
• Knowledge of manufacturing, logistics operations and the general construction industry.
• Knowledge or experience in manufactured wood products, would be an asset.
• Ability to prioritize tasks, Strong time management skills.
• Excellent organizational skills.
• Strong oral and written communication skills in English are required for this position.
• We offer a comprehensive benefits package that includes health and dental coverage, a company RSP plan, and paid time off. Our programs is designed to support employee well-being and provide long-term security.