Sales Coordinator

Role overview

Key responsibilities

• Assist with sales administration and ongoing sales activities; prepare quotations, sales documents, and order summaries.
• Maintain customer information, sales records, and transaction details; update databases, spreadsheets, and reporting systems.
• Coordinate order processing, delivery follow-ups, and communication with internal departments supporting order fulfillment.
• Respond to routine customer inquiries and route requests to appropriate team members.
• Prepare sales reports, track team performance, schedule meetings, and support customer follow-ups.
• Identify process improvements and maintain efficient sales administration procedures.

Qualifications and requirements

• High school diploma or equivalent; further Business, Sales, Marketing, or related education is an advantage.
• Basic computer skills and familiarity with office applications.
• Good written and verbal communication, organization, attention to detail, and ability to prioritize multiple tasks.
• Comfort communicating with customers and collaborating with teammates; willingness to learn sales processes and business systems.
• Prior experience in sales support, customer service, or administration is beneficial but not essential.
• Dependability, ability to follow instructions, adaptability, and a proactive approach to accurate work.