Sales Coordinator
Role Overview
Life Clinics is looking for young, smart, energetic, and highly sales-oriented Patient Counselors / In-House Sales Counselors.
The candidate will manage the complete consultation-to-treatment conversion journey, coordinating with doctors, understanding patient requirements, explaining doctor-recommended treatments, handling objections, following up, and closing treatment packages.
This is a sales-focused role requiring comfort with daily, monthly, and revenue-based sales targets.
Key Skills for This Role
Full Job Posting
About the Role
Life Clinics is looking for young, smart, energetic, and highly sales-oriented Patient Counselors / In-House Sales Counselors.
The candidate will manage the complete consultation-to-treatment conversion journey, coordinating with doctors, understanding patient requirements, explaining doctor-recommended treatments, handling objections, following up, and closing treatment packages.
This is a sales-focused role requiring comfort with daily, monthly, and revenue-based sales targets.
Educational Qualification
- Candidates from any relevant educational background can apply.
- Preferred qualifications include MBA or BBA in Marketing/Business Management, Hospital/Healthcare Management, Education/Career Counseling, Overseas Education/Consultancy, Sales & Marketing, or any graduate with strong sales and communication skills.
Experience
- 0–5 years of experience.
- Candidates from any industry can apply if they have strong sales, counseling, and communication skills.
- Experience in education counseling, overseas education consultancy, career counseling, insurance sales, banking/financial sales, real estate, automobile sales, telecom, retail sales, hospitality, healthcare/hospital sales, or aesthetic/beauty/wellness sales is an added advantage.
Key Responsibilities
- In-House Sales: Take complete ownership of in-house sales and revenue conversion; convert doctor consultations into treatment packages; explain treatment plans, sessions, packages, pricing, and payment options; handle objections and negotiate; close high-value packages; achieve daily, weekly, and mo
- Patient Counseling: Welcome and professionally interact with patients; understand concerns, expectations, and requirements; build trust; explain the treatment process in simple language; motivate patients to proceed with doctor-recommended treatment.
- Doctor Coordination: Coordinate patient consultations with the concerned doctor; understand the doctor's recommended treatment plan; explain the recommended treatment and package to the patient; ensure counseling aligns with the doctor's advice.
- Treatment Categories: Counsel patients for medical weight loss/slimming, aesthetic treatments, skin treatments, laser treatments/laser hair reduction, hair care treatments, hair transplant (FUE/DHI), anti-ageing treatments, and other clinic treatments and packages.
- Sales Pressure & Target Management: Handle sales pressure positively; work towards aggressive but achievable targets; take ownership of individual revenue performance; follow up consistently with non-converted patients; handle rejection and objections professionally; push for closure without comprom
- Follow-Up & Conversion: Follow up with patients who have completed consultations but have not started treatment; maintain proper follow-up schedules; understand reasons for non-conversion; re-engage and convert pending opportunities; maintain accurate CRM/ERP records; track consultation, conversion,
- Reporting: Maintain daily sales and conversion reports; update all patient and sales information in the ERP/CRM; track consultations, conversions, revenue, package sales, follow-ups, pending conversions, and collections; participate in daily sales reviews and performance discussions.
Ideal Candidate Profile
- Young, smart, and energetic.
- Highly sales-oriented.
- Confident and presentable.
- Strong in communication and interpersonal skills.
- Comfortable speaking with different types of customers/patients.
- Target-driven and result-oriented.
- Comfortable handling sales pressure.
- Strong in objection handling and negotiation.
- Good at counseling and influencing customers.
- Fast learners.
- Good at follow-ups.
- Comfortable selling high-value packages.
Candidates from Education & Overseas Consultancy Background
- Candidates with experience as Education Counselors, Overseas Education Counselors, Study Abroad Consultants, Career Counselors, Admissions Counselors, Education Sales Consultants, or Overseas Consultants are particularly encouraged to apply.
- Their counseling, follow-up, conversion, and high-ticket sales experience can be relevant to this role.
What We Expect
The counselor should manage the complete sales cycle: Patient Enquiry → Consultation → Doctor Consultation → Treatment Explanation → Objection Handling → Follow-Up → Package Closure → Payment → Treatment Start.
The key objective is to convert genuine patient consultations into treatment packages as per the doctor's recommendation and company guidelines.
Career Growth
Patient Counselor → Senior Sales Counselor → Sales Lead → Centre Sales Manager → Cluster Sales Manager.
Important
This is not a back-office or purely customer-service role.
It is a front-end, patient-facing, target-oriented sales position.
Candidates should be genuinely interested in sales, revenue generation, counseling, and closing, and comfortable working under sales targets and performance expectations.
Pay and Benefits
- Pay: ₹20,000.00 - ₹30,000.00 per month.
- Benefits: Paid sick time, Provident Fund.
- Work Location: In person.
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