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Sales BDC Representative
Mossy Nissan
El Cajon, USA
Full-time
Entry
Onsite
USD 20-20 hourly / hour
Discovered 1 months ago
Full Job Posting
Benefits
- Medical, Dental & Vision
- Group Insurance Plans & Discounts
- 401K Retirement Savings Plan
- Paid Vacation and Holidays
- Disability Insurance
- LAP (Life Assistance Program)
- Basic Life, Dependent & Accident Insurance
- Growth Opportunities
- Paid Training
- Employee Purchase Incentives
- Family Owned & Operated
- Health & Wellness
- Flexible Work Schedule
- Discounts on Products & Services
- Direct Deposit
Responsibilities
- Providing excellent customer service to internal and external customers
- Promote an understanding of and strong commitment to client satisfaction & the Mossy team
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads to make an appointment with sales department
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
- Maintain comprehensive and up to date knowledge of products and services offered
Qualifications
- At least one previous role based in strong customer service experience
- People skills that contribute to effective communication
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Accepts constructive criticism with motivation towards improvement in job performance
- Professional appearance & punctual
- High school graduate or equivalent
- Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
About Mossy Nissan
Retail266 employeesFounded 1982
Family-owned Nissan dealership group serving San Diego customers with new and used vehicles, parts, service, and financing.
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