Sales Associate

Job description

Role Overview

Key Responsibilities

• Maintain customer service standards in line with Majid Al Futtaim guidelines, focusing on customer needs.
• Address customer concerns promptly and professionally, escalating issues to the Store Manager when necessary.
• Achieve and aim to exceed set sales targets.
• Utilize product knowledge to identify up-selling and cross-selling opportunities.
• Support in-store tasks including cleanliness, tidiness, and replenishment to maintain store standards.
• Comply with all store security policies and regulations to minimize stock loss.
• Apply advanced selling skills to support customer needs, generate high-value transactions, and build repeat business.
• Recommend and assist customers in locating merchandise across Majid Al Futtaim Fashion Brands and Stores if items are not available in-store.

Qualifications and Experience

• High School Certificate.
• 1-2 years of industry experience.
• Good communication skills.
• Excellent customer service abilities.
• Working at Majid Al Futtaim
• Majid Al Futtaim is committed to creating positive experiences for its customers and employees. The company fosters a friendly work environment where colleagues are guided by a shared Leadership Model. Employees contribute to a legacy built over 27 years as a regional market leader.