Sales Associate - Filipino Nationality

Overview

Sales & Customer Service

• Greet and assist customers in a professional and friendly manner.
• Understand customer needs and recommend suitable products.
• Promote products, offers, and ongoing promotions to maximize sales.
• Achieve individual and store sales targets.
• Build and maintain positive relationships with customers.
• Handle customer inquiries, complaints, and feedback effectively.
• Ensure high standards of customer service at all times.

Cashiering & Billing

• Process cash, credit card, debit card, and other payment transactions accurately.
• Operate POS (Point of Sale) systems efficiently.
• Issue receipts, refunds, exchanges, and credit notes as per company policies.
• Maintain proper cash handling procedures and ensure cash balances at the end of each shift.
• Prepare daily sales and cash collection reports.
• Ensure all transactions are accurately recorded and documented.

Store Operations

• Maintain attractive product displays and showroom cleanliness.
• Assist in stock receiving, replenishment, and inventory counts.
• Ensure products are properly tagged and displayed.
• Monitor stock levels and report shortages to management.
• Support visual merchandising activities and promotional displays.
• Follow company policies, procedures, and operational standards.

& Requirements

• High School Diploma or equivalent; Diploma/Bachelor’s degree is an advantage.
• Minimum 1–3 years of experience in retail sales and cashiering.
• Experience in furniture, home décor, electronics, fashion, or retail industry is preferred.
• Good communication and customer service skills.
• Basic computer knowledge and proficiency in POS systems.
• Strong numerical and cash-handling skills.
• Ability to work flexible shifts, weekends, and public holidays.
• Presentable appearance and professional attitude.
• Ability to work independently and as part of a team.