Sales Associate

Position Objective

Customer Excellence & Brand Representation

• Welcome customers with our signature hospitality and assist them in discovering products that align with their style preferences and lifestyle needs
• Transform casual browsers into loyal customers through engaging product demonstrations and personalized styling recommendations
• Actively promote our membership program and loyalty benefits to build long-term customer relationships
• Maintain comprehensive knowledge of our menswear collections, seasonal trends, and complementary product lines across the diversified brand portfolio
• Provide expert guidance on fabric technologies, garment care, sizing, and styling to enhance customer satisfaction and confidence

Professional Standards & Product Expertise

• Always present a well-groomed and professional appearance.
• Be flexible and available to work extended hours during peak sales periods.
• Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.

Visual Merchandising & Store Presentation

• Ensure products are displayed in an attractive manner according to store layout standards.
• Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
• Record and maintain accurate inventory records for incoming and outgoing stock.
• Upsell and cross-sell products to increase sales opportunities.
• Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.

Operational Excellence & Transaction Management

• Efficiently operate the Point of Sale (POS) system for billing and transactions.
• Balance the cash till at the start and end of shifts.
• Accurately process payments through cash, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, and change to customers correctly.
• Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
• Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.

Qualification

• Passion for fashion and understanding of menswear trends
• Goal-oriented mindset with drive to achieve sales targets
• Team collaboration skills and positive attitude
• Adaptability to work in a fast-paced retail environment
• Cultural sensitivity appropriate for Dubai's diverse customer base
• Willingness to accept relocation opportunities within the UAE as business needs require
• The ideal Sales Associate should have a minimum High school diploma degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Job Type: Full-time

• Pay: AED3,300.00 per month
• Ability to commute/relocate:
• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience

• Retail Sales: 1 year (Preferred)