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Sales Associate

Monkey Distribution FZCO
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Retail salesCustomer serviceProduct recommendations and product knowledgeUpselling and cross-sellingVisual merchandisingInventory checks and stock replenishment

Full Job Posting

About Moleskine

Moleskine is a premium lifestyle brand focused on culture, imagination, and design, with collections for thinking, creating, and self-expression.

Role overview

Sales Associate role at the Moleskine store in Dubai Mall.

The role combines personalized customer service, product recommendations, sales performance, and maintenance of the store’s premium brand image.

Responsibilities

  • Welcome customers and provide personalized service; identify needs and recommend products, including notebooks, planners, writing instruments, and accessories.
  • Share product knowledge and brand information; assist with purchases and gifting recommendations.
  • Upsell and cross-sell to support store sales targets.
  • Maintain visual merchandising, product presentation, and cleanliness; replenish stock and conduct inventory checks.
  • Report stock performance and availability; stay updated on collections, launches, and promotions.
  • Support daily store operations and follow company procedures for stock control and store security.

Qualifications and requirements

  • Previous experience in premium retail, luxury, stationery, or lifestyle brands is preferred; the posting also specifies two years of premium retail experience as required.
  • Interest in design, creativity, stationery, and premium lifestyle products.
  • Strong communication, interpersonal, customer service, and sales skills; able to understand customer needs and build relationships.
  • Proficiency in MS Office.
  • Fluency in English and Arabic is required.
  • Professional appearance, positive attitude, and customer-focused mindset; flexible availability including weekends and public holidays.

Workplace

  • Work location is in person at the Dubai Mall store.

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