Sales Assistant / Merchandiser

Role overview

Responsibilities

• Assist the sales team with customer enquiries and day-to-day requirements.
• Understand customer product, fabric, colour, sizing, and other garment requirements.
• Prepare and follow up on quotations, samples, approvals, and orders.
• Coordinate customer requirements with merchandising, production, and internal teams.
• Follow up on sampling, production timelines, and order status.
• Keep customers updated and assist with prospective customer follow-up and new business.
• Maintain records of enquiries, orders, samples, and customer requirements.
• Support order execution from enquiry through delivery.

Requirements

• Three years of merchandising or sales experience is required.
• Apparel, garment, uniform, textile, or similar business experience is strongly preferred.
• Apparel merchandising, sales coordination, or B2B or D2C garment sales experience is an advantage.
• Understand garments, fabrics, trims, measurements, and basic production processes.
• Strong communication and follow-up; able to coordinate with customers and internal teams.
• Organized and detail-oriented, with the ability to manage multiple customer requirements and follow-ups.
• Good spoken and written English; additional languages are an advantage.
• UAE experience is preferred.

Compensation

• AED 2,100–4,500 per month, with incentives based on experience and suitability.

Location and work

• Dubai-based role; work location is in person.