Sales Assistant

Introduction

Key Responsibilities

• Data Management: Clean and maintain sales data within the CRM system to ensure accuracy and usability. Regularly update and create sales lists to support targeted sales activities.
• Sales Support: Assist in the preparation and follow-up of quotations. Support the sales team by scheduling and coordinating meetings through effective cold calling.
• Campaign Management: Participate in the creation and execution of sales campaigns, including emailers, to drive customer engagement and lead generation.
• Client Management: Serve as a point of contact for client inquiries and issues. Ensure high levels of client satisfaction through excellent service and attention.
• Upselling: Identify opportunities for upselling and cross-selling products and services to existing clients to enhance customer relationships and increase revenue.

Reporting Responsibilities

• Direct Reporting: Report directly to the Director of Sales and provide comprehensive updates on CRM data status, sales list effectiveness, and client management issues.
• Collaborative Reporting: Work closely with each sales leader to gather and analyze data, ensuring that reporting contributes to strategic sales planning and decision-making.

Qualifications

• Proven experience in sales support, customer service, or a similar role.
• Strong proficiency in CRM software and MS Office (particularly Excel).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

What We Offer

• Salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.