Sales and Customer Service Representative
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Key skills for this role
About the Role
Elevate your career in sales and customer service with a leading real estate development company in Mecca. We are seeking a skilled professional with experience in sales and customer relations, adept at using mobile and communication applications to engage clients effectively.
Key Skills for This Role
Full Job Posting
Sales and Customer Service Representative Required
At Ibda'a Al-Fareed Real Estate Development in Mecca.
We are looking for a representative with experience in sales and customer service , possessing excellent communication skills to interact with clients via mobile, WhatsApp, and call center applications, with the ability to professionally follow up with clients and transfer interested clients to the sales team.
Key Responsibilities
- Receive customer calls and inquiries and respond to them professionally.
- Communicate with customers via phone, WhatsApp, and communication platforms.
- Track interested clients daily and update their information.
- Clearly and systematically explain real estate project details.
- Classify clients based on urgency and need.
- Transfer qualified clients to the sales team.
- Utilize call center software and accurately record notes.
- Maintain a professional demeanor that reflects the company's image.
Required Skills
- Previous experience in sales or customer service.
- Proficient in using mobile, WhatsApp, and call center applications.
- Strong negotiation and persuasion skills.
- Quick in responding and following up.
- Professional and courteous style in dealing with clients.
- Able to handle work pressure.
- Adherence to deadlines and discipline.
- Experience in the real estate sector is preferred.
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