Sales Analyst Digital Transformation

Role purpose

Digital solutions and performance management

• Own the transformation roadmap and backlog; map and redesign workflows using approved digital tools.
• Coordinate solutions for dealer assessment, network expansion tracking, training, approvals, action tracking, and reporting.
• Develop governed Power BI architecture, reusable models, KPI definitions, dashboard views, alerts, and adoption monitoring.
• Track solution benefits such as time saved, reduced cycle times and errors, cost avoidance, and user adoption.

Integration, product ownership, and delivery

• Map systems, interfaces, data flows, ownership, dependencies, and integration priorities across approved platforms.
• Document API requirements, data mappings, business rules, refresh frequency, authentication, monitoring, and exception handling.
• Translate business needs into requirements, specifications, user stories, and acceptance criteria; coordinate testing, UAT, go-live, and stabilization.
• Coordinate cross-functional delivery, vendor assessment, user readiness, training, change management, and continuous improvement.

Analytics, AI, and data governance

• Deliver sales, CRM, lead, dealer-network, and training analytics, including conversion, network opportunity, and learning measures.
• Develop a governed AI roadmap and evaluate approved forecasting, lead, dealer, training, and document-intelligence use cases.
• Maintain data governance, dictionaries, ownership and quality rules, reporting standards, access controls, security, retention, and lineage.
• Provide management insights and support monthly and quarterly business reviews.

Qualifications and capabilities

• Bachelor’s degree in a relevant computing, information systems, data science, business analytics, or related field, or equivalent.
• At least 8 years of relevant experience, preferably owning enterprise-scale solutions across digital transformation, BI, integration, automation, AI, or solution delivery.
• Mandatory capabilities include Power BI, DAX/analytical modelling, SQL, dashboard architecture, KPI design, data modelling, REST APIs, integration, data pipelines, ETL/ELT, and data quality.
• Microsoft 365, Power Platform, Power Automate, SharePoint, and Azure ecosystem familiarity are required.
• Automotive, dealer, CRM, financial-services, and enterprise-transformation experience is preferred; additional listed Azure, AI, Python, DevOps, and platform skills are preferred.