Sales Analyst

Role

Responsibilities

• Configure customers in the digital portal, coordinate setup and training, provide forecast status, and troubleshoot system issues.
• Support offer preparation, customer business summaries, new-client setup in SAP or Dynamics, and offer-status updates.
• Coordinate accessories forecasting, RFQs, pricing follow-up, offers, dispatch, and status reporting for accessories in company yards.
• Check customer forecast accuracy and follow up on customer deliveries.
• Prepare KPIs and coordinate commercial planning updates for business reviews.
• Validate take-out items against agreements and help resolve discrepancies.
• Collect customer-rig documents and information for invoicing with Business Coordination and Supply Chain.
• Support customer payment follow-up with sales representatives and Credit & Collections.
• Follow company standards and applicable laws, and protect assigned company resources.

Qualifications

• Minimum two-year diploma in engineering, business, or trades; a university degree is preferred.
• At least 4 years of experience in a similar role.
• Advanced knowledge of Microsoft Excel.
• Proven ability to provide excellent customer service.
• Experience with forecasting and sales-related platforms is an asset.

Ideal characteristics

• Can work effectively individually and in a team; values quality service to internal and external customers.
• Willingness to learn, interest in sales and commercial practices, and strong written and verbal communication.
• Able to thrive in a dynamic environment and adapt to change.

Schedule and working conditions

• Standard schedule is 8 hours per day, 40 hours per week, Monday to Friday, with flexibility based on business needs.
• Work is performed in a professional office environment.

Employer information

• The employer describes a collaborative, diverse workplace and highlights learning, development, safety, and competitive compensation and benefits.